Welcome to Supportive Horizons
Welcome to Supportive Horizons ☀️
Domestic Assistance & Compliance Academy
Welcome to Supportive Horizons, where we transform care into confidence. Based right here in beautiful Lake Macquarie, NSW, we are the Hunter region's premier specialized training academy dedicated exclusively to up-skilling Disability Support Workers in the art of professional domestic assistance.
We understand the unique realities of the NDIS sector. Disability Support Workers are highly trained care professionals—but they are rarely taught how to clean a home efficiently, safely, or up to strict NDIS audit standards [[^1]]. When household tasks cause frustration for workers or participants, it impacts your agency's reputation and compliance trail.
That is where we come in.
🌟 Bridging the Gap Between Care and Compliance
Through our fast-paced, high-impact 2-Hour Practical Intensives, we equip local support workers with the exact physical skills, infection control habits, and ergonomic safety frameworks they need to deliver exceptional domestic care [[^1]]. Capped at a maximum of 4 students per class to guarantee 1-on-1 practical validation, we turn your staff into efficient, confident, and audit-ready assets.
But we don't just train them—we fully equip them. Every academy graduate leaves our doors armed with our signature Community Access Transit Pack (CAT Pack), ensuring they maintain the highest level of duty of care out in the field and in the community.
🤝 Partner With Us
Whether you are an independent worker looking to fast-track your employability or an NDIS Operations Manager looking to outsource your staff onboarding headache, Supportive Horizons is your partner in safety, quality, and care.
Let us handle the household training so your support workers can focus on what they do best: providing incredible care.
[Explore Our Services] [Book a Saturday Session] [Order CAT Packs]
The Community Access Transit Pack (CAT Pack) 🎒
The Ultimate Mobile Compliance Kit for NDIS Support Workers.
Support Workers don't just work in a controlled office environment—their workplace shifts to cars, cafes, public parks, and community hubs. When a participant experiences a hygiene accident, a sudden spill, or a minor first-aid emergency in public, your staff cannot afford to be unequipped.
The Supportive Horizons CAT Pack is a professional, clinical-grade mobile toolkit designed to ensure absolute safety, infection control, and duty of care compliance during community outings.
About us
Supportive Horizons (ABN:39101144359) is an independent, non-accredited training academy delivering NDIS-aligned domestic assistance workshops across Lake Macquarie and Newcastle.
We acknowledge the Traditional Custodians of the land on which we live, train, and work, the Awabakal people, and pay our respects to Elders past, present, and emerging.